Starting Dec 16, passengers can take both Guangzhou and Shenzhen metro using QR codes from either city's metro application, "Shenzhen Metro APP" or "Guangzhou Metro APP".

This function covers most metro lines and stations run by Guangzhou and Shenzhen metros.

The function does not cover the following:

- Haizhu Circle Tram Line (广州有轨电车海珠环岛线)

- Huangpu Tram Line 1 (黄埔有轨电车1号线)

- Huadu Station to Qingcheng Station section of the Guangzhou-Qingyuan Intercity Railway

   (广清城际铁路花都站至清城站段)

- Huadu Station to Baiyun Airport North Station of Guangzhou East Ring Intercity Railway

   (广州东环城际铁路花都站至白云机场北站段)

- Shenzhen Longhua Modern Tram (深圳龙华有轨电车)

Here are some details that passengers should pay attention to:

1. Passengers should upgrade the Guangzhou Metro APP to version "5.8.0" and the Shenzhen Metro APP to version "3.2.2".

2. Passengers should change their location in the app to the respective city they're in when taking that city's metro.

3. This service only supports WeChat payment for the time being.

4. If any problems occur when using the service, you can ask metro staff for help or dial the service hotlines.

Guangzhou Metro's service hotline: 

+86-20-96891 

Shenzhen Metro's service hotline: 

+86-755-88960600